Shipping & Returns

Shipping

Orders ship from Hong Kong. Delivery is expected within 14 business days.

30-day no-reason return policy

You may request a return within 30 days after receiving your order, with no reason required.

How to request a return

Email support@bigbiqq.shop with your order details. We will confirm the return steps and provide support for your request.

Return address

DEEOVO BUSINESS (HONG KONG) TRADE LIMITED

Room 18, 27/F, Ho King Commercial Centre
2–16 Fa Yuen Street, Mong Kok
Hong Kong

Phone: +852 6196 2948