Privacy Policy

Last updated: 15 September 2026

DEEOVO BUSINESS (HONG KONG) TRADE LIMITED respects your privacy. This policy explains how we handle personal information when you browse our store, contact us, or place an order.

Information we collect

We may collect the contact, delivery, order and communication details needed to answer enquiries, process orders, arrange delivery, manage returns, and provide customer support. Our website may also use necessary cookies and technical information to operate securely.

How we use information

We use information to provide and improve our store, process and support orders, arrange delivery and returns, respond to enquiries, prevent misuse, and meet applicable legal obligations.

When information is shared

We only share information where needed to operate the service, such as with delivery providers, payment providers where applicable, and professional service providers who support our business. We do not sell personal information.

Retention and security

We keep information only for as long as reasonably necessary for the purposes described above, including record-keeping and legal obligations. We use reasonable administrative and technical measures to protect information, but no online transmission or storage system can be guaranteed completely secure.

Your questions

For privacy questions or requests, contact us at support@bigbiqq.shop.